updated: 10 July 2026
1. Scope and Application of General Terms and Conditions
These Terms and Conditions govern all coaching, consulting, educational programs, assessments, memberships, digital products, online courses, workshops, group programs and related services ("Services") provided by SINAPS GmbH ("SINAPS", "we", "our" or "us"). SINAPS provides coaching, education, assessment coordination and related support services. Unless expressly stated otherwise, SINAPS does not provide medical, psychiatric, psychological or emergency healthcare services.
These Terms apply to all clients, participants and purchasers unless otherwise agreed in writing.
By purchasing, enrolling in, booking or participating in any SINAPS Service, you confirm that you have read, understood and agree to be bound by these Terms and Conditions, together with our Privacy Policy .
Where a separate Coaching Agreement or Service Agreement has been signed, that agreement forms part of these Terms. If there is any inconsistency, the signed Coaching Agreement will prevail to the extent of the inconsistency.
SINAPS reserves the right to amend these Terms from time to time. The most current version will always be published on our website. Material changes will not affect services already purchased unless required by law or agreed in writing.
Nothing in these Terms grants any client exclusive rights to the services of SINAPS. We reserve the right to provide services to other clients at any time.
2. Confidentiality
SINAPS is committed to maintaining the confidentiality of all information shared by clients in connection with our Services.
Unless required or permitted by law, we will not disclose confidential information to any third party without the client's prior consent.
Confidential information includes, but is not limited to:
Personal and contact information
Health related and behavioural information
Coaching discussions and session notes
Assessment information
Educational records provided to us
Communications exchanged during the coaching relationship
Confidential information may be shared internally within SINAPS only with team members directly involved in providing services to the client and only to the extent necessary for the delivery of those services. All team members are subject to confidentiality obligations.
Where SINAPS refers a client to an independent healthcare professional, psychologist, physician or other specialist, no information will be shared without the client's explicit consent unless disclosure is required by law.
The obligation of confidentiality continues after the coaching relationship has ended.
Nothing in this section prevents SINAPS from disclosing information where disclosure is required by applicable law, court order, safeguarding obligations, protection of a child or vulnerable person, or where there is a serious risk of harm to the client or another person.
3. Privacy and Data Protection
SINAPS GmbH processes personal information in accordance with applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and, where applicable, the European Union General Data Protection Regulation (GDPR).
To provide our Services, we collect and process personal information that is reasonably necessary for the delivery of coaching, educational, assessment coordination and related support services. This may include sensitive personal data, including health related information, where appropriate and with your consent or another lawful basis for processing.
Where Services are provided to a child or young person, personal information relating to the child may be collected and processed with the consent of a parent or legal guardian, or as otherwise permitted by applicable law.
SINAPS uses carefully selected third party service providers, including secure cloud based systems, communication platforms, video conferencing services, scheduling software, learning platforms and AI assisted tools, to support the delivery of our Services. These providers may process personal information on our behalf under appropriate contractual and security safeguards.
By participating in our Services, you acknowledge that certain coaching sessions or educational programs may be delivered using these technologies and, where applicable, may involve recording, transcription or AI assisted documentation in accordance with our Privacy Policy and any consent you have provided.
Full details regarding the collection, processing, storage, international transfer, retention and protection of personal data, together with your rights, are set out in our Privacy Policy, which forms an integral part of these Terms and Conditions.
4. Coaching
4.1 Services provided by SINAPS
SINAPS provides coaching, education, assessment coordination and related support services to individuals, couples, families and organisations. Our services are designed to support the development of knowledge, practical skills and strategies relating to ADHD, executive functioning, relationships, emotional wellbeing and personal or professional development.
Services may include, but are not limited to, individual coaching, family coaching, couples coaching, group coaching programs, workshops, educational courses, assessments, referrals, digital learning resources and related support services. Where appropriate, services may be delivered by the Founder, Kelly Brändli or another suitably qualified coach, consultant or member of the SINAPS team.
Coaching is a collaborative process intended to facilitate learning, personal growth and behavioural change. Coaching is not medical care, psychological therapy, psychiatric treatment, crisis intervention or any other regulated healthcare service, and should not be relied upon as a substitute for such services.
Where appropriate, SINAPS may recommend or facilitate referrals to qualified healthcare professionals or other specialists. Any services provided by third party professionals are independent of SINAPS, and those professionals are solely responsible for the advice, treatment and services they provide.
4.2 Client Responsibilities
The effectiveness of coaching depends upon the client's active participation, honesty and commitment.
The Client acknowledges that they remain responsible for their own decisions, actions and wellbeing throughout the coaching relationship.
The Client agrees to:
attend scheduled sessions on time and be prepared to participate
actively engage in the coaching process
communicate openly regarding any circumstances that may affect the coaching relationship
complete agreed activities where appropriate
seek appropriate medical, psychological or other professional care where required
participate in online sessions from a private, safe and distraction free environment wherever reasonably possible
4.3 Technical Requirements for Online Sessions
Where coaching sessions are delivered online, the Client is responsible for ensuring they have access to a reliable internet connection, suitable equipment and a private environment that allows them to participate effectively.
If, in the reasonable opinion of SINAPS, the quality of the internet connection, audio or video is insufficient to conduct the session safely or effectively, or if the Client is repeatedly distracted or unable to participate meaningfully, SINAPS reserves the right to pause, reschedule or terminate the session. Where the interruption is due to circumstances within the Client's control, the session may be considered delivered and no refund or replacement session will be provided.
4.4 Coaching Process
Coaching is an active and collaborative process designed to support learning, personal growth and behavioural change. Depending on the topics discussed, coaching sessions may involve difficult or emotionally challenging conversations. Clients may experience a range of emotions, including frustration, sadness, anxiety, uncertainty or stress as they work through personal, family or professional challenges.
Clients are encouraged to attend sessions in a state that allows them to participate safely and meaningfully. If a Client is experiencing illness, significant emotional distress or other circumstances that prevent effective participation, they should notify SINAPS as soon as reasonably possible so that the session can be rescheduled where appropriate.
The Client acknowledges that coaching may increase self awareness, challenge existing beliefs or behaviours, and require ongoing reflection and practical application between sessions. The Client remains responsible for their own decisions, actions and wellbeing throughout the coaching process.
Coaching is intended to support personal development and is not a substitute for medical, psychological or psychiatric treatment. Clients experiencing a mental health crisis or requiring urgent medical care should seek assistance from an appropriately qualified healthcare professional or emergency services.
4.5 Delivery of Services
Services may be delivered in person, by telephone, via video conferencing platforms, through online learning platforms, by electronic communication or by any other method agreed between SINAPS and the Client.
The method of delivery will depend on the type of service purchased and may vary throughout the coaching relationship where reasonably required.
SINAPS reserves the right to change the technology or online platform used to deliver its Services where reasonably necessary, provided such change does not materially affect the delivery of the Services.
Where services are delivered online, the Client is responsible for ensuring they have access to suitable equipment, a stable internet connection and an environment that supports effective participation.
Unless otherwise agreed in writing, coaching sessions are intended solely for the registered Client(s). Sessions may not be recorded, photographed, livestreamed or attended by additional persons without the prior written consent of SINAPS.
4.6 Duration of Sessions
The frequency and duration of coaching sessions will vary depending on the service or coaching package purchased and will be specified in the applicable Coaching Agreement or service description.
Sessions may range from thirty (30) to sixty (60) minutes and may be delivered weekly, bi-weekly, monthly, as full day sessions or in another format agreed between SINAPS and the Client. SINAPS reserves the right to adjust the duration or format of a session where reasonably necessary, provided this does not materially reduce the overall services purchased by the Client.
For Clients enrolled in an Ongoing Coaching Membership or Retainer, coaching sessions form one component of a broader ongoing coaching relationship, which may also include parent guidance, between session support, digital resources, community access and other Membership benefits as described in the Coaching Agreement.
Clients are expected to attend sessions on time. Sessions will commence at the scheduled time and will ordinarily conclude at the agreed end time. Late arrival by the Client may result in a shortened session and will not entitle the Client to additional time or a refund.
4.7 Rescheduling Private Coaching Sessions
For fixed term coaching packages
Private coaching sessions may be rescheduled without charge by providing at least twenty four (24) hours' notice.
Sessions cancelled with less than twenty four (24) hours' notice, or where the Client fails to attend without notice, will be considered delivered and charged in full.
Where a Client repeatedly cancels or reschedules sessions, or cancels more than three (3) scheduled sessions during the term of the Coaching Agreement, SINAPS reserves the right to terminate the Coaching Agreement in accordance with the termination provisions of these Terms.
If SINAPS is required to cancel or reschedule a session, every reasonable effort will be made to offer an alternative appointment at a mutually convenient time.
For fixed term coaching packages, all sessions must be booked and completed before the expiry date specified in the Coaching Agreement unless otherwise agreed in writing by SINAPS. Any unused sessions remaining after the expiry date will lapse and are non refundable.
The duration of fixed term coaching packages is designed to provide reasonable flexibility for rescheduling where required. Clients are encouraged to schedule sessions regularly throughout the coaching period to ensure they are able to use all sessions before the package expires.
For Clients enrolled in an Ongoing Coaching Membership or Retainer, requests to reschedule a coaching session will be accommodated where reasonably possible and subject to coach availability. As Memberships provide reserved coaching capacity rather than a guaranteed number of appointments per billing period, alternative appointments cannot be guaranteed.
4.8 Rescheduling Group Coaching Sessions
Group coaching sessions are conducted on scheduled dates and times and cannot be individually rescheduled.
Access to live group coaching sessions forms part of the Membership or Program. Missed sessions do not create an entitlement to replacement sessions or additional coaching.
By participating in group coaching sessions, Clients acknowledge and consent to the recording of those sessions where applicable. Clients who do not wish to be recorded should not participate in recorded group sessions.
Access to live group coaching sessions and their recordings is available only for the duration of the Client's active coaching agreement or membership. Upon the expiry or termination of the Coaching Agreement, access to group session recordings will automatically end.
Clients will continue to have access to the digital course materials included in their program for so long as those materials remain available within the SINAPS learning platform. SINAPS reserves the right to update, replace, remove or discontinue course content, the learning platform or any part of its digital resources at its reasonable discretion.
4.9 Contract Hold
SINAPS understands that unforeseen life circumstances may temporarily prevent a Client from participating in coaching.
Fixed Term Coaching Packages
At the reasonable discretion of SINAPS, a Coaching Agreement may be placed on hold for a period of up to twelve (12) months from the date the hold is approved.
Requests for a contract hold should be submitted in writing as soon as reasonably practicable and may be granted in exceptional circumstances, including but not limited to:
the onset or significant worsening of a serious medical condition
serious injury or illness
bereavement
pregnancy, parental leave or family caregiving responsibilities
extended travel or relocation
other exceptional circumstances considered reasonable by SINAPS
Where a contract hold is approved, the expiry date of the Coaching Agreement will be extended by the approved hold period. During the contract hold, coaching sessions, group coaching access and other membership benefits may be suspended until coaching resumes.
SINAPS reserves the right to request reasonable supporting documentation where appropriate.
Ongoing Coaching Memberships
Ongoing Coaching Memberships and monthly retainer agreements are designed to provide continuity, reserved coaching capacity and ongoing support. As such, they cannot be placed on hold for holidays, travel or temporary absences.
Clients who are unable to attend scheduled sessions due to holidays or travel may continue to receive the other benefits included in their membership throughout the billing period. Monthly memberships may only be cancelled in accordance with the cancellation provisions set out in these Terms and Conditions.
4.10 Engagement of Coach
SINAPS will assign a suitably qualified coach, consultant or other team member to provide the Services described in the Coaching Agreement.
While SINAPS will make reasonable efforts to provide continuity of care throughout the coaching relationship, we cannot guarantee that the same coach will remain available for the duration of the Coaching Agreement.
Where reasonably necessary due to illness, leave, scheduling requirements, professional judgement, business needs or other unforeseen circumstances, SINAPS reserves the right to assign another suitably qualified coach, consultant or team member to provide some or all of the Services.
Where appropriate, SINAPS may recommend or facilitate referral to an appropriately qualified psychologist, psychotherapist, physician or other healthcare professional where this is considered to be in the Client's best interests. Any such third party professional operates independently of SINAPS and is solely responsible for the advice, treatment and services they provide.
4.11 Coach Training and Qualifications
SINAPS is committed to providing high quality coaching services. All coaches engaged by SINAPS have completed appropriate professional training and maintain qualifications relevant to the services they provide. SINAPS is committed to the ongoing professional development and supervision of its coaching team.
Information regarding the qualifications and professional experience of individual coaches is available upon request.
4.12 No Warranties
Coaching is an individualized process requiring engagement, dedication and commitment from the individual Client. SINAPS therefore makes no representation or warranty to you that any of the Coaching methods and techniques will work for your particular circumstances. You will therefore not hold SINAPS responsible for failure (in whole or part) to achieve any of your goals.
5. Fees, Payment and Cancellation
5.1 Fees and Payment
The fees payable for the Services are set out in the applicable Coaching Agreement, service description or invoice.
Unless otherwise agreed in writing, payment is due in full prior to the commencement of Services. Where a payment plan has been agreed, the Client agrees to make all payments in accordance with the agreed schedule.
The Coaching Agreement commences on the agreed program start date or, where applicable, upon receipt of the first payment.
5.2 Payment Plans
Where SINAPS agrees to a payment plan, the payment plan is a financing arrangement only and does not alter the total amount payable for the Services.
The Client remains responsible for payment of the full program fee regardless of attendance, completion of the program or early termination by the Client, except where otherwise required by applicable law.
5.3 No Refund Policy
Unless otherwise required by applicable law, all fees paid to SINAPS are non refundable.
This applies to coaching packages, memberships, workshops, group coaching programs, digital products, online courses and payment plans.
Upon enrolment, Clients receive immediate access to proprietary intellectual property, including confidential methodologies, educational materials, digital resources, program content and other know how developed by SINAPS. Clients may also receive reserved coaching capacity, onboarding services and administrative support. These benefits are made available immediately and cannot be returned once access has been granted.
Accordingly, withdrawal from a program, cancellation by the Client, failure to attend scheduled sessions or failure to complete a program does not entitle the Client to a refund or release them from their obligation to pay the agreed fees.
5.4 Monthly Coaching Memberships and Retainers
Monthly Coaching Memberships and Retainers are ongoing service agreements designed to provide continuity through reserved coaching capacity, ongoing professional support and access to the services, resources and Membership benefits set out in the applicable Coaching Agreement.
Membership fees are paid in consideration of the ongoing availability of coaching services and Membership benefits and are not calculated solely by reference to the number of coaching sessions delivered within a particular billing period.
Coaching sessions form one component of the Membership and may vary from month to month due to public holidays, scheduling requirements, Client availability, coach availability or other operational considerations. Such variations do not constitute a reduction in the Services provided. The Client acknowledges that Memberships and Retainers are designed to provide continuity over time rather than a fixed number of coaching sessions within each individual billing period.
Monthly Coaching Memberships and Retainers automatically renew at the end of each billing period unless cancelled in writing by the Client with at least seven (7) days' notice before the next billing date. Cancellation requests received less than seven (7) days before the next billing date will take effect at the end of the following billing period.
Clients who are unable to attend a scheduled coaching session are encouraged to provide as much notice as possible. SINAPS will make reasonable efforts to offer an alternative appointment where capacity permits. However, due to the limited availability of coaching appointments, alternative sessions cannot be guaranteed.
Where a regularly scheduled coaching session falls on a public holiday or another date on which SINAPS is closed, SINAPS will make reasonable efforts to offer an alternative appointment where practicable. Due to scheduling and capacity constraints, rescheduling may not always be possible. The inability to reschedule a session does not entitle the Client to a refund, credit, extension of the Membership or Retainer, or the rollover of unused sessions.
SINAPS may schedule reasonable breaks in coaching services throughout the calendar year, including during public holidays and holiday periods. Such breaks do not affect the Client's Membership or Retainer and do not constitute a reduction in the Services provided.
The regular coaching day and time allocated to the Client forms part of the reserved coaching capacity under the Membership or Retainer. Requests to permanently change a regular coaching day or time will be accommodated where reasonably possible but cannot be guaranteed.
Clients who are unable to attend scheduled coaching sessions during a billing period will continue to receive the other Membership benefits included in their Coaching Agreement, which may include ongoing support, digital resources, educational materials, community access, parent guidance and other services provided as part of their Membership.
Monthly Coaching Memberships and Retainers cannot be paused or placed on hold due to holidays, travel or other temporary absences.
Monthly Coaching Memberships and Retainers may only be cancelled in accordance with this Section. Written cancellation requests must be submitted toinfo@sinaps.ch.
5.5 Late Payment
In the event of late payment, SINAPS reserves the right to:
suspend coaching services and access to Membership benefits;
cancel future appointments until the account is brought up to date;
charge default interest in accordance with Article 104 of the Swiss Code of Obligations; and
recover any reasonable collection costs permitted by law.
immediately suspend access to digital resources, the learning platform, community access and coaching sessions until all outstanding amounts have been paid.
5.6 Price Changes
SINAPS reserves the right to amend its fees from time to time. Any fee changes will not affect Coaching Agreements already in force but may apply to new Coaching Agreements, Membership renewals and ongoing services upon reasonable notice to the Client.
5.5 Additional Expenses
Unless expressly included in the Coaching Agreement, the Client is responsible for reimbursing any reasonable additional expenses incurred by SINAPS in connection with the delivery of the Services.
Additional expenses may include, but are not limited to:
travel time. Travel time is calculated from the departure from the SINAPS office to the appointment location and the return journey.
transportation costs;
mileage;
first class public transport fares;
parking fees, tolls and accommodation where applicable;
venue hire or other reasonable out of pocket expenses incurred in providing the Services.
Attendance at school meetings, multidisciplinary meetings, workplace meetings, home visits, court proceedings or other off site appointments requested by the Client may incur additional professional fees, travel time and travel expenses, unless expressly included in the Coaching Agreement.
Where reasonably practicable, SINAPS will advise the Client of any anticipated additional charges in advance.
Travel time and travel expenses will be charged in accordance with the current SINAPS fee schedule or as otherwise agreed in writing.
5.6 Payment Terms and Taxes
All invoices are payable in full upon receipt, without deduction or set off, unless otherwise agreed in writing.
Any applicable taxes, including Swiss Value Added Tax (VAT) or any equivalent indirect taxes, duties or charges required by law, will be applied in accordance with the laws and regulations applicable at the time the Services are supplied. Where applicable, such taxes will be shown separately on the relevant invoice.
SINAPS reserves the right to amend the tax treatment of its Services where required by changes in applicable tax legislation, the Client's location, the place of supply of the Services or other relevant legal or regulatory requirements.
6. Intellectual Property
6.1 Ownership
All intellectual property rights in the Services and materials provided by SINAPS remain the exclusive property of SINAPS GmbH or the relevant third party rights holder.
This includes, without limitation, all course content, coaching frameworks, methodologies, models, presentations, workbooks, exercises, assessments, questionnaires, templates, videos, audio recordings, session recordings, written resources, graphics, branding, website content, digital resources and other materials developed or supplied by SINAPS, whether provided in physical, electronic, verbal or recorded form.
Providing access to the Services does not transfer ownership of any intellectual property to the Client.
6.2 Limited Personal Licence
Subject to full payment of all applicable fees, SINAPS grants the Client a limited, personal, non exclusive, non transferable and revocable licence to access and use the materials solely for the Client’s own private participation in the Services.
The Client may download or print materials where this function is made available by SINAPS, but only for personal use.
No licence is granted for professional, educational, therapeutic, training, commercial or organisational use unless expressly agreed in writing by SINAPS.
6.3 Prohibited Use
Without the prior written consent of SINAPS, the Client must not:
copy, reproduce, modify, adapt, translate, publish or distribute the materials
share login details, course access, recordings or materials with another person
upload or distribute materials through websites, social media, shared drives, messaging groups or other platforms
record, photograph, screen capture or otherwise reproduce coaching sessions, group sessions, presentations or course content
sell, license, sublicense or commercially exploit any SINAPS materials
use SINAPS materials to provide coaching, consulting, therapy, training, workshops, courses or related services to others
present SINAPS materials, frameworks or methodologies as their own
remove or alter any copyright, trade mark, confidentiality or ownership notice
use the materials to develop a competing or substantially similar service, course, program or product
upload SINAPS materials, recordings or confidential content into generative AI systems, machine learning systems or other automated tools for training, replication, analysis or content generation
6.4 Access to Digital Materials
Access to digital course materials is provided in accordance with the applicable Coaching Agreement or program description.
Where continued access is offered, it remains subject to the relevant material and learning platform continuing to be made available by SINAPS. SINAPS may update, replace, reorganise or discontinue materials or platforms where reasonably necessary.
Access to group coaching recordings ends when the Client’s Coaching Agreement, Membership or Retainer expires or is terminated, unless SINAPS expressly agrees otherwise in writing.
6.5 Client Contributions
The Client retains ownership of original materials they provide to SINAPS.
The Client grants SINAPS permission to use those materials only to the extent reasonably necessary to deliver the Services, maintain records and comply with legal obligations.
Nothing in these Terms permits SINAPS to use identifiable Client stories, testimonials, recordings or personal information for marketing purposes without separate consent.
6.6 Breach
Any unauthorised use or disclosure of SINAPS intellectual property may result in immediate suspension or termination of access to the Services without refund.
SINAPS reserves the right to take appropriate legal action and seek compensation, injunctive relief or any other remedy available under applicable law.
7. General
7.1 Office hours and Communication
SINAPS' standard business hours are Monday to Friday, 09:00 to 17:00 Central European Time (CET/CEST), excluding Swiss public holidays.
Unless otherwise agreed in writing, coaching support, administrative assistance and responses to enquiries will be provided during normal business hours. While SINAPS may occasionally respond outside these hours, Clients should not expect responses outside business hours.
Clients are expected to communicate respectfully and within reasonable limits. Excessive, inappropriate or persistent communication outside agreed channels or business hours may result in reasonable boundaries being implemented and, where appropriate, may constitute grounds for termination of the Coaching Agreement in accordance with these Terms.
7.2 Complaints
SINAPS is committed to providing a high standard of professional service.
If a Client has a concern or complaint regarding the Services, they should notify SINAPS as soon as reasonably possible so that the matter can be reviewed and, where appropriate, resolved.
Complaints should be submitted in writing to info@sinaps.ch Clients may also contact SINAPS by telephone during normal business hours.
7.3 Conflict of Interest
SINAPS will take reasonable steps to identify and appropriately manage any actual or potential conflict of interest that could materially affect the Services provided to the Client.
Where SINAPS becomes aware of such a conflict during the Coaching Agreement, the Client will be informed as soon as reasonably practicable. Where the conflict cannot reasonably be managed, either party may terminate the Coaching Agreement in accordance with these Terms.
7.4 Limitation of Liability
To the fullest extent permitted by applicable law, SINAPS shall not be liable for any indirect, incidental, consequential or special loss or damage arising from the use of, or participation in, the Services.
The Client acknowledges that coaching is a collaborative process and remains solely responsible for their own decisions, actions and outcomes arising from participation in the Services.
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded under applicable law.
Where Services are provided at the Client's home, workplace, school or another location requested by the Client, SINAPS shall not be liable for loss of or damage to property except where caused by the gross negligence or wilful misconduct of SINAPS.
The total liability of SINAPS arising out of or in connection with the Services shall not exceed the total fees paid by the Client under the applicable Coaching Agreement, except where such limitation is prohibited by law.
7.5 Force Majeure
Neither party shall be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond its reasonable control, including but not limited to natural disasters, pandemics, war, civil unrest, government action, industrial disputes, power outages, internet failures or failures of third party technology providers.
SINAPS will make reasonable efforts to resume the Services as soon as reasonably practicable.
7.6 Entire Agreement and Amendments
These Terms and Conditions, together with the applicable Coaching Agreement, Privacy Policy and any documents expressly incorporated by reference, constitute the entire agreement between SINAPS and the Client and supersede all prior discussions, representations, understandings and agreements relating to the Services.
No variation or amendment to the Coaching Agreement or these Terms and Conditions shall be effective unless made in writing by SINAPS.
SINAPS reserves the right to amend these Terms and Conditions from time to time. Updated Terms and Conditions will apply immediately to new Coaching Agreements and, where permitted by law, to existing Monthly Coaching Memberships and Retainers upon reasonable written notice. Amendments will not affect fixed term Coaching Agreements already in force unless otherwise agreed in writing.
8 Applicable Law and Jurisdiction
These Terms and the Coaching Agreement shall be governed by and construed in accordance with the substantive laws of Switzerland.
The exclusive place of jurisdiction for any dispute arising out of or in connection with these Terms or the Coaching Agreement shall be the competent courts of the Canton of Zurich, Switzerland, unless mandatory law provides otherwise.